Terms & Conditions
General Disclaimers
Who We Are
We operate the following websites: https://dotpreneur.io and https://cityzenglobal.com.
Contact Us
Congratulations on making it this far! We hope we’ve been able to address all your questions. If you have any additional questions or concerns about our privacy policy, don’t hesitate to reach out to us at support@dotpreneur.io. We’re always here to help! Your trust and privacy are our top priorities.
Main Contact Information
Our main contact is Marcia Berlanga Robinson, CMCS, Professional Certified Coach. Dotpreneur® is located at 46024 Poblats Maritims, Valencia, Valencia, Spain. You can reach us asynchronously via WhatsApp at +34 620 095 145.
Our Primary Focus
Our primary focus is providing coaching, training, and mentoring services for career counseling and founder coaching through Dotpreneur.
CityzenGlobal, on the other hand, offers what are known as “gestoria” services in Spain.
CityzenGlobal provides specialized “gestoria” services. In Spain, a “gestoria” is an agency that assists individuals, particularly foreigners, in navigating through local administrative and bureaucratic processes. While “gestorias” are not law firms, they play a crucial role in helping individuals understand and comply with local regulations and procedures.
At CityzenGlobal, we focus on services that are particularly relevant to foreigners in Spain. These include:
Tax Assistance: We provide guidance and support for filing taxes in Spain, ensuring that you meet all local tax obligations.
Business Support: We assist in managing the accounting and billing aspects of your business, helping you keep your financial records accurate and up-to-date.
Company Formation: If you’re looking to establish a company in Spain, we can guide you through the process, ensuring all legal requirements are met.
Grant and Subsidy Processing: We can help you identify and apply for applicable grants and subsidies, both public and private, to support your endeavors in Spain.
Please note that our services are designed to provide general assistance and should not replace legal advice. We recommend consulting with a qualified legal professional for any legal concerns. Our goal is to make your experience in Spain as smooth and hassle-free as possible.
How We Collect Your Personal Information
We collect personal information from you in several ways. This includes when you interact with us electronically or in person, correspond with us via email, access our website, or use our services. We also collect information when you subscribe to our newsletter, respond to a survey, fill out a form, comment on our blog, or interact with us via third-party platforms such as social media and chat boxes. These methods allow us to gather the information we need to provide you with the best possible service.
What Personal Data We Collect and Why We Collect It
When you register on our site, we may ask you to provide certain information. This could include your name, e-mail address, mailing address, and phone number. We may also collect information about the services you have requested, inquiries you have made, and any communications between us. This information helps us understand your needs and interests, allowing us to provide you with personalized career counseling, founder coaching, and gestoria services. Please note that providing this information is voluntary and will be used in accordance with our data usage practices.
Sign-up Forms
We utilize third-party services, including MailChimp, Hubspot, and Microsoft Outlook, to manage the email addresses and names provided by you when you sign up to receive our newsletter, blog posts, or our free eBook. As explained during the sign-up process, your email address and name are added to our mailing list. We respect your privacy and provide you with the option to unsubscribe immediately after signing up, and in every subsequent email from us.
Our newsletters may contain links to webinars, podcasts, and videos featuring Marcia Berlanga Robinson, and updates on her authored books. Occasionally (approximately four times a year), we may send you a dedicated email about a special program featuring Marcia Berlanga Robinson or when she publishes a new book.
Please note that if you click on the links in our newsletter or these emails, your information might be stored on the sites you visit, including those managed by Hubspot and Microsoft Outlook. We recommend reading their Privacy Policies to understand how your information will be used. At Dotpreneur and CityzenGlobal, we are committed to ensuring your data is handled with care and transparency.
Comments
When you leave comments on our site, we collect the information displayed in the comments form. This includes your name, email, and the comment itself. To enhance the security of our site and protect it from spam, we also collect technical data such as your IP address and browser user agent string.
In addition, we use the Gravatar service to personalize your user experience. An anonymized string, or hash, created from your email address may be sent to Gravatar to check if you have an account with them. If you do, your Gravatar profile picture will be visible to the public alongside your comment once it has been approved. Please note that Gravatar has its own privacy policy, which we recommend you review to understand how they handle your data.
At Dotpreneur and CityzenGlobal, we value your participation and are committed to maintaining your privacy while providing a platform for open discussion.
Social Website Cookies
To make it easier for you to share our content on social networks like Facebook and Twitter, we’ve included sharing buttons on our site. The privacy implications of this will depend on each social network and the privacy settings you’ve chosen on those platforms.
Media
Visitors to our website can safely download images and extract any embedded location data. We ensure that this process is secure and does not compromise your privacy.
Cookies
We use cookies and similar tracking technologies to track the activity on our websites and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our websites.
If you leave a comment on our site, you have the option to save your name, email address, and website in cookies. This is for your convenience, so you don’t have to re-enter your details when you leave another comment. These cookies will last for one year.
If you take a survey or quiz on our site, we’ll set a temporary cookie to save your progress, in case you need to return to the quiz. Login cookies last for two days, and screen options cookies last for a year. However, we make it a practice to erase all screen option cookies at least four times a year. After you complete the quiz, the only information saved is your email address, so we can send you the results. This will be erased within three months and will not be used for any other purposes. We won’t add you to our email list or share your information with any third parties unless you sign up for our email list separately.
We may use cookies to track analytics, manage advertisements, and compile aggregate data about site traffic and interaction. This helps us improve our site and offer better tools and experiences in the future. It also helps us prevent spam. If you wish to opt out of Google Analytics cookies, you can do so by clicking here. If you want to block cookies completely, you can disable them in your browser: Chrome, Firefox, Safari, Microsoft Edge, or Internet Explorer.
Embedded Content from Other Websites
Articles on our site may include embedded content, such as videos, images, and articles. This embedded content from other websites behaves in the same way as if you have visited the other website directly.
Please be aware that these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This can include tracing your interaction with the embedded content if you have an account and are logged in to that website. We recommend that you review the privacy policies of these websites to understand how they handle your data. At Dotpreneur and CityzenGlobal, we strive to provide a secure and transparent user experience, but we have no control over the data practices of other websites.
Third-Party Links
Our websites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Please also see our Terms & Conditions document.
Children’s Online Privacy Protection Act Compliance
We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
General Data Protection Regulation (GDPR) Compliance
We are committed to ensuring the privacy and protection of our users’ data. We comply with the General Data Protection Regulation (GDPR). We have implemented measures to protect the personal data of our users and to provide them with control over their information. This includes the right to access, correct, delete, restrict, or object to the processing of their data. If you have any questions or requests regarding your data, please contact us.
Online Privacy Policy Only
This privacy policy applies solely to information collected through our websites, Dotpreneur and CityzenGlobal. It does not apply to information collected offline or through other means.
Who We Share Your Data With
Your privacy is our priority. We do not sell or share your data. Any data you share with us is securely stored either on our server or our office computer. If you interact with a third-party or make a purchase from a third-party site, such as Amazon, through a link on our site, please be aware that their privacy policy will govern their handling of your data. We strongly recommend that you review their policy to understand their data practices.
How Long We Retain Your Data
If you leave a comment on our site, we retain the comment and its metadata indefinitely. This allows us to recognize and approve any follow-up comments automatically.
What Rights You Have Over Your Data
If you have left comments on our site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Right to Access, Rectify, and Erase Personal Information
You have the right to view, amend, delete, and receive/download your personal information that we process in a structured, commonly used, machine-readable format. You can update any information you have provided in your profile on our website and change your notification settings. If you wish to delete all your personal data and/or receive an export of your data, please contact us using the email address we have on record for you. Please note that data requests deemed excessive or unfounded may result in a $75 fee.
Where We Send Your Data
Visitor comments on our site may be checked through an automated spam detection service. This helps us maintain a safe and respectful community for our users.
How We Protect Your Data
We prioritize the security of your data. As mentioned in the Sign-up section, we use MailChimp, a third-party service, to manage the email addresses and names provided when you sign up for our newsletter, blog posts, or our free eBook. You have the option to unsubscribe at any time.
Our newsletters may contain links to webinars, podcasts, videos featuring Marcia Berlanga Robinson, and updates on her authored books. Occasionally, we may send you a dedicated email about a special program featuring Marcia or when she publishes a new book. If you click on these links, your information might be stored on the sites you visit. We recommend reading their privacy policies to understand how they handle your data.
If you contact us via our website, your information is securely stored on our server or office computer. It will not be kept in digital files that can be accessed by anyone else. If you want us to delete any of your information, please let us know. We are committed to respecting your privacy and handling your data with care.
Data Breach Procedures
Our website employs Secure Sockets Layer (SSL) technology to encrypt and securely transmit your information to us, safeguarding it from potential threats. SSL is a protocol used for data encryption on the internet and helps users verify the owner of a website. However, we cannot guarantee complete security for your submissions to our website, any content on our servers, or any transmissions from our server.
We take reasonable measures to protect your personal information, but we cannot be held responsible for any unauthorized access to this information.
We utilize SSL, security, and anti-spam plugins designed by Microsoft, Thrive Themes, WordPress, MailChimp, Hubspot, GoDaddy, WPX, and Stripe platforms. We do not store data on our main computer. All our backup files are stored in the cloud and are encrypted following the algorithms and corporate practices of Microsoft, Thrive Themes, WordPress, MailChimp, Hubspot, GoDaddy, WPX, and Stripe platforms. Our email database is securely maintained by MailChimp, Hubspot, or Microsoft, depending on the communication channel used by the client or prospect. We are committed to ensuring the security and privacy of your data.
For information regarding the privacy policies of any of our third-party service providers, we recommend reaching out to them directly. At Dotpreneur and CityzenGlobal, we prioritize our own data handling practices and are unable to provide detailed information about the privacy policies of other companies. We appreciate your understanding.
Automated Decision Making and Profiling with User Data
At Dotpreneur and CityzenGlobal, we do not use your personal data for automated decision-making or profiling purposes. Our services are personalized based on your interactions with us and the preferences you express, not through automated processes. We believe in maintaining a human touch in our services and ensuring that our decisions are transparent, fair, and respectful of your privacy. If we decide to implement any form of automated decision-making or profiling in the future, we will update our privacy policy accordingly and inform our users. Your trust and privacy are our top priorities.
Industry Regulatory Disclosure Requirements
At Dotpreneur and CityzenGlobal, we are committed to adhering to the regulatory requirements of our industry. These requirements encompass rules and regulations set forth by specific regulatory bodies that govern our operations and the information we disclose to the public.
In the context of ethics relevant to privacy policy, we adhere to guidelines established by organizations such as the International Coach Federation (ICF) and the European Mentoring and Coaching Council (EMCC) and the GDPR of the European Union. These organizations often mandate businesses to transparently disclose how they collect, use, store, and safeguard user data.
While we strive to provide accurate and timely information in our Privacy Policy, it should not be used as a substitute for legal advice. We recommend consulting with a legal professional to ensure a comprehensive understanding of our Privacy Policy and its alignment with all relevant laws and regulations. Your trust and privacy are our top priorities.
Data Transfers
At Dotpreneur and CityzenGlobal, we may rely on third-party services, such as Microsoft and Amazon, etc., that may transfer your personal data outside of the European Economic Area (EEA). While we can’t control these data transfers, we choose to work with providers that comply with international data protection regulations. These providers are committed to protecting your data and have measures in place to ensure data transfers are carried out in accordance with legal requirements. However, we recommend reviewing the privacy policies of these third-party providers to understand their data transfer practices. Your trust and privacy are our top priorities.
Your Consent
By using our websites, Dotpreneur and CityzenGlobal, you are consenting to our privacy policy and our Terms & Conditions and Disclaimers. We appreciate your trust in us and are committed to protecting your privacy.
Changes and Updates to Our Privacy Policy
We reserve the right to update our Privacy Policy sometimes. Any changes will be posted on this page, ensuring that our users are always informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it. We advise you to review this Privacy Policy periodically to stay informed about any changes. These changes become effective when they are posted on this page. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. Your continued use of our services after such updates signifies your acceptance of the changes.
